Please reach us at contact@surfacedirectprints.com.au if you cannot find an answer to your question.
The best way to contact us is through our Contact Us Page, where you can leave your details and preferred method of communication. Our team will get back to you as soon as possible. You can also call us during business hours for immediate assistance.
Our printer requires access to a standard Australian 10 amp power socket. If power is unavailable let us know when we schedule your images so we can bring a portable generator.
Our vertical printing technology utilizes drop-on-demand (DOD) inkjet printheads that apply CMYK+W colors (cyan, magenta, yellow, black, and white) with precision. The machine moves along the wall using a laser-guided platform, ensuring accurate, high-quality prints every time.
Almost anything! Whether it’s a photo, digital artwork, text, a company logo, or a hand-drawn sketch, if it can be stored as a digital image, we can print it directly onto your wall in stunning high resolution.
We work with a variety of file types, including AI, EPS, TIF, PNG, JPG, and BMP. If your design is in a different format, let us know, and we’ll do our best to accommodate it.
Yes! Printing your artwork on a high-quality inkjet printer on regular paper gives a good representation of how it will appear on your wall. We also have satisfied customers who are happy to showcase their printed murals—just let us know, and we can arrange a viewing.
Our UV-cured ink adheres to a wide range of surfaces, including:
If you have a unique surface we haven’t worked with before, we’ll conduct a test print to ensure the best results.
Yes! Our printer is equipped with laser sensors that detect irregularities on the wall, allowing it to adjust and print smoothly while avoiding obstacles.
Generally we utilise an aluminium extruded rail type setup for the printer to work from. Our robotic printers require a solid and flat surface to function properly. If the floor is uneven, a stable platform will be set up to level the printer head. The machine weighs around 70 kilos, so a firm foundation is essential for accurate printing.
There is no restriction on wall length—we can print on walls of any size. Our machines can reach a maximum height of 3.3 metres, making it ideal for large-scale murals.
Note: Due to the nature of inkjet printing, there are small unprintable margins at the edges:
Yes! We can bring our printer to your location and apply designs onto any solid, flat surface, including vehicle exteriors. Not all vehicles give us the access to the flat surfaces we need to make it happen. Call to discuss your specific requirements.
Our advanced UV-curing technology means that prints are completely dry the moment they are applied. No smudging, no waiting—just instant results!
On average, our printer covers 1.5m² per hour, ensuring a balance of efficiency and high detail.
Our UV-cured ink is designed to be long-lasting:
If you have any additional questions or would like to discuss your project, feel free to get in touch, as we’d love to help!
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